Investigating the Challenges and Beneﬁts of Engaging in Peer Support via Videoconferencing for People with Spinal Cord Injury

Int. J. Environ. Res. Public Health, 2022 · DOI: 10.3390/ijerph19084585 · Published: April 11, 2022

Spinal Cord Injury Telehealth & Digital Health Social Support

Simple Explanation

This study explores how people with spinal cord injuries (SCI) use video calls for peer support. It looks at the good and bad things about using this technology to connect with others who have similar experiences. The research found that video calls offer convenience and help people feel connected, but problems like bad internet and tricky technology can get in the way. The findings suggest that providing the right technology and support can make online peer support more accessible and useful for individuals with SCI.

Study Duration

19 May 2020 – 1 July 2021

Participants

29 people with spinal cord injury

Evidence Level

Not specified

Key Findings

1
Videoconferencing offers convenience and facilitates social connectedness for individuals with SCI.
2
Technical difficulties, such as Wi-Fi issues and platform inconsistencies, pose significant barriers to online peer support.
3
Most participants felt socially connected through videoconferencing, despite mixed views compared to face-to-face support.

Research Summary

This study aimed to identify the challenges and benefits for people with SCI who engage in peer support via VC. An anonymous online survey was used to gather data. Positive benefits of engaging in peer support via videoconferencing included convenience and social connectedness. The main barriers were problems with Wi-Fi and internet connections, inconsistencies between platforms and having to learn new platforms. Addressing barriers through the provision of appropriate technology, and targeted and individualised assistance, is important to facilitate uptake of online peer support for people with spinal cord injury.

Practical Implications

Improve Technology Access

Provide individuals with SCI with necessary technology (computers, smartphones) and reliable internet access to facilitate online peer support engagement.

Offer Training and Support

Implement training programs and ongoing technical assistance to help individuals with SCI navigate videoconferencing platforms and troubleshoot technical issues.

Promote Online Peer Support

SCI organizations should offer online peer support options to increase accessibility, particularly for those unable to attend face-to-face sessions.

Investigating the Challenges and Beneﬁts of Engaging in Peer Support via Videoconferencing for People with Spinal Cord Injury

Simple Explanation

Key Findings

Research Summary

Practical Implications

Improve Technology Access

Offer Training and Support

Promote Online Peer Support

Study Limitations

Your Feedback

Was this summary helpful?

Investigating the Challenges and Beneﬁts of Engaging in Peer Support via Videoconferencing for People with Spinal Cord Injury

Simple Explanation

Key Findings

Research Summary

Practical Implications

Improve Technology Access

Offer Training and Support

Promote Online Peer Support

Study Limitations

Your Feedback

Was this summary helpful?